Refund Policy

We want you to be fully satisfied with your purchase at Jivon.

Refund Eligibility

  • Refunds are applicable if the product is damaged, defective, or incorrect.

  • Refund requests must be raised within same day to 1 days of delivery.

Refund Process

  1. Email us at support@jivon.in

  2. Share order ID and issue details

  3. Once approved, refund will be initiated

Refund Timeline

  • Refunds are processed within 5–7 business days

  • Amount will be credited to the original payment method

❌ Shipping charges are non-refundable (unless error is from our side).